Medwol Services (OPC) Pvt. Ltd. (“Medwol”, “we”, “us”) respects your privacy. This policy explains what we collect when you visit our website or contact us, how we use it, and your choices. It applies to medwol.com and related pages we operate.
1. Who we are
Data controller: Medwol Services (OPC) Pvt. Ltd., Gat No. 168, Pune–Nasik Highway, Chimbli Phata, Tal. Chakan, Dist. Pune – 410501, Maharashtra, India. Email: Sales@medwol.com. Phone: +91-8709866743.
2. What we collect
Contact and enquiry data: name, company, phone, email, city/plant location, product interest, and message content when you submit forms or email us.
Technical data: IP address, browser type, pages visited, and approximate region — via server logs or analytics tools we may use to improve the site.
Cookies: small files stored on your device where we use them for essential site function or analytics. You can control cookies through your browser settings.
3. How we use your data
To respond to enquiries, send quotations, and manage customer relationships.
To operate and secure the website, measure traffic, and improve content.
To comply with legal obligations or defend our rights where required.
4. Legal basis (where applicable)
For Indian visitors, processing is based on your consent (e.g. form submission), our legitimate interest in responding to business enquiries, or performance of a contract when you become a customer.
5. Sharing and transfers
We do not sell your personal data. We may share it with service providers who host our site, deliver email, or support IT — under confidentiality and only as needed.
If data is processed outside India, we take steps consistent with applicable law to ensure appropriate safeguards.
6. Retention
We keep enquiry and customer data for as long as needed to fulfil the purpose, manage the relationship, and meet legal, tax, or accounting requirements — typically for the duration of the business relationship plus a limited period thereafter unless a longer period is required by law.
7. Your rights
Depending on applicable law, you may request access, correction, or deletion of your personal data, or object to certain processing. Contact Sales@medwol.com with “Privacy” in the subject line. We will respond within a reasonable time.
8. Security
We use appropriate technical and organisational measures to protect data. No internet transmission is fully secure; please do not send sensitive secrets (e.g. passwords to other systems) via unsecured forms.
9. Third-party links
Our site may link to other websites. We are not responsible for their privacy practices; please read their policies.
10. Updates
We may update this policy; the “Last updated” date will change. Material changes may be highlighted on this page.
